Returns & refunds

We want you to love every order. If something's wrong, we'll make it right.

When you can return

• Item arrived damaged or defective
• Wrong item delivered
• Item significantly different from the listing

How to return

Contact us on WhatsApp at +232 33 004 531 within 48 hours of delivery with your order number and a photo of the issue. We'll arrange pickup and refund or replacement.